FAQ

Frequently Asked Questions


Last change: 20.10.2024

WELCOME

What is the PUPPYPARK Party?

The PUPPYPARK Party is a social event for puppies, handlers, and kinksters. Our event is open to all genders and we warmly welcome not just puppies.

Enjoy dancing on the dance floor, chilling in the ball pit, or relaxing in the cuddle area.

Should you feel the passion, we also offer a cruising area in the basement, but it is not the main focus of the party.

HOW DO I GET TO PUPPYPARK Party?

Location

The PUPPYPARK Party is hosted at the MS Connexion Complex, a club located in a former rope factory building.

MS Connexion Complex
Angelstraße 33
68199 Mannheim
Germany

What3Words ///aktuelle.getan.testpilot
Google Maps: Click here

The entrance and parking are located on "Alte Seilerei" street!

Parking

You can use around 180 free parking spaces in the courtyard of the MS Connexion Complex. More parking spaces are available in the surrounding area.

Please only park in designated areas and observe parking prohibitions and private property.

Arrival by tram

Tram line 1 takes you from Mannheim Central Station to Friedrichstraße in just 10 minutes. The stop is only a few minutes' walk from the MS Connexion Complex.

There is a short pause in service between 3:00 and 4:00 AM.

Departure times are available at the box office.

Accommodation options

Here you can find some affordable accommodation options near the MS Connexion Complex in Mannheim, based on feedback from our guests. The listed hotels and guesthouses have been recommended as budget-friendly options.

Since this is not a complete list and we do not benefit from these suggestions, we recommend that you also check online comparison sites to find the best accommodation for your stay.


Since the cheapest options are often quickly booked, it's a good idea to reserve early.

TICKETS

When can I buy tickets?

You can buy tickets online about six weeks before the party. The exact start date will be announced on the PUPPYPARK Telegram channel: https://t.me/PuppyPark_Party.

Where do I get my ticket?

You can buy your ticket online at http://ticket.puppypark.de on EVENTIM.Light until 2 PM on the day of the party.
Alternatively, there is a box office available on site.

There is no price difference between online tickets and tickets at the box office.

How many tickets are available?

There is currently no limit on ticket sales, either online or at the box office.

Discounted admission

We offer discounted admission at the box office for guests with a degree of disability of 50 or higher. Just show your disability ID at the entrance. If you have the additional mark B, you can bring a companion for free.

What payment methods can I use to buy tickets?

Online you can pay for your ticket conveniently with PayPal, PayPal Express, Apple Pay, credit card (Visa, MasterCard/EuroCard), and "Sofort Überweisung".

At the box office, you can pay with cash, PayPal, credit card, or Girocard/debit card.

ADMISSION

How does admission work?

Please have your ID or passport ready. Then show either your online ticket or buy a ticket at the box office.

Each guest receives a beverage card (minimum charge of 5€), an admission wristband, and a cloakroom tag.

Beverage card

Upon entry, you will receive a beverage card (minimum charge of €5) where your expenses during the event will be recorded.
When leaving the venue, you settle the amount at the box office.

Please keep the card safe with you, as it cannot be left at the bar. A fee of €50 will be charged in case of loss.

ID check at the entrance

Admission is only for persons 18 years or older. Your official ID or passport is required for verification. Please remove your mask for this.

Without age verification, no admission is possible. Copies of IDs or passports, driver's licenses, health cards, or similar are not valid.

Does the online ticket need to be in paper form or digital as a PDF?

Both are possible. We recommend the digital version for environmental reasons.

Prohibited items including weapon imitations

Carrying liquids of any kind (e.g., beverages, refill liquids for e-cigarettes, etc.), food and snacks, glass containers, bottles (including plastic and metal), aerosol cans (including deodorant-spay and perfume), drugs or similar substances, radios, corrosive and easily flammable materials, as well as fireworks/flares or cannabis is not allowed.
Weapons of any kind and their imitations, as well as protected and prohibited uniforms and insignia, are also prohibited.

Own drinks and food

Bringing your own drinks and food/snacks is not allowed.

Are bag checks conducted?

Yes, in-house security may conduct bag checks. These measures are for your safety and the safety of all guests. Thank you for your understanding and cooperation.

IS THERE ANY FOOD AND DRINK?

Food

The FutterBox in the outdoor area offers hearty and sweet snacks, including vegetarian options.

Note: The food offer, prices, and billing are solely managed by FutterBox and Pup Spike & Pup Ben. You pay directly at the FutterBox using cash, PayPal, credit card or girocard/debit card.

Drinks

At two bars, you can enjoy alcoholic and non-alcoholic drinks of your choice.
Please note that the location requires a minimum consumption of 5€ for drinks.

Note: The drink offer, prices, and billing are solely managed by Z.O.G. Betriebsgruppe GmbH (MS Connexion Complex / Jails). You pay when leaving the event location.

ABOUT THE PARTY

DJs and Dance floor

On our large dance floor, DJs will play music for you. We have heard your request and will announce the DJ lineup and music genres on our social media channels before the party.

What else is there besides the dance floor?

You can look forward to our photo wall, where our team will photograph you almost continuously from 8 PM. There is also an XXL ball pit for chilling and playing, a headspace area to live out your inner puppy and play with others, and a cuddle area for relaxing.
In the basement, there is a cruising area available.

We will inform you about other specials in our Telegram information channel https://t.me/PuppyPark_Party.

How do I recognize team members/watchdogs?

Our team members at the PUPPYPARK Party are called "Watchdogs." You can recognize them by their neon-colored lanyards with name tags and the PUPPYPARK logo. Feel free to ask us if you have any questions, need help, or feel uncomfortable.

If you can't find a Watchdog, you can also go to the cloakroom, FutterBox, or box office for assistance. We're happy to help, especially if you're new or feeling a bit unsure.

What should I do if I don't feel well?

Just talk to a watchdog! We are there for you if you don't feel well and need help. We are happy to accompany you to a safe space until you feel better.

Are sexual acts allowed?

Should you feel the passion, the cruising area in the basement is available for you.
In all other areas, please refrain from any, especially open, sexual acts.

GENERAL INFORMATION ABOUT THE LOCATION

Where can I smoke?

You are welcome to smoke in the designated outdoor area. There you will find ashtrays, please use them and keep the area clean. Make sure to keep the way to the FutterBox and the area in front of it clear.

Can I smoke indoors?

Smoking is not allowed indoors, including for e-cigarettes or e-vapes.

Is the consumption of cannabis allowed?

The consumption of cannabis is not permitted anywhere on the premises of the MS Connexion Complex, including the outdoor areas.

Accessibility

The ground floor of the MS Connexion Complex is wheelchair accessible, but there is a small step in front of and at the toilets. Unfortunately, there is no wheelchair-accessible toilet.

Please note that parts of the party may take place on the 1st floor, which is not wheelchair accessible. Feel free to check in advance via the Instagram account @puppypark_party, the Telegram channel @puppypark_party or contact the Telegram account @PUPPYPARK_Orga if you have any questions.

The basement "Jails" with the cruising area is only accessible by stairs.

Do you offer support for guests with special needs?

Yes, we want all our guests to feel comfortable and welcome. That's why we offer early entry for guests with vision, hearing, mobility impairments, and similar needs. This gives you the chance to explore the venue and get familiar with the surroundings before the general crowd arrives.
Our team is here to answer your questions and help you feel completely at ease.

Just contact us via the Instagram account @puppypark_party or the Telegram account @PUPPYPARK_Orga so we can prepare everything for you. We look forward to giving you a relaxed and enjoyable time at PUPPYPARK party!

By the way, we offer discounted admission at the box office for guests with a degree of disability of 50 or higher. Just show your disability ID at the entrance. If you have the additional mark B, you can bring a companion for free.

PHOTO AND VIDEO RECORDINGS

No cell phones/smartphones/cameras at the party

To protect the privacy of all guests and ensure a carefree atmosphere, the use of cell phones, smartphones, and cameras/photos is prohibited on the entire premises of the MS Connexion Complex / Jails.

The MS Connexion Complex / Jails reserve the right to report violations according to §201a StGB and to confiscate any image carriers, recording devices, or other technical equipment used, as per §74a StGB.

If you need to use a device for medical reasons during the event (e.g., blood sugar monitoring), please contact us before the event via the Instagram account @puppypark_party or the Telegram account @PUPPYPARK_Orga

Why are phones/smartphones/cameras prohibited?

The PUPPYPARK party aims to provide an environment where all guests can freely express themselves in their kinky outfits. We understand and respect that not everyone wants to appear in photos that might be shared on social media or other platforms for personal or professional reasons.

We want all guests to fully enjoy the party without worries. This prohibition also aligns with the house rules of the MS Connexion Complex/Jails.

Are there any photos at all?

Yes, of course! At PUPPYPARK party, we offer great opportunities to capture unforgettable memories!
From 8:00 PM onwards, our photo team will be available at the photo wall to take your pictures. You can also ask our mobile photographers to capture fun moments in the XXL ball pit, on the dance floor, or elsewhere.

Important: By posing at the photo wall, you automatically give your consent to be photographed.
Our mobile photographers will always ask for your permission before taking a photo – or you can approach them directly. They also ensure that no one is accidentally visible in the background. If someone does appear in the background, they will be blurred or removed before the photo is published.

Note: The photo and video material can be used for public relations work, such as in print media, on the internet, or on social media.

Why can the photographers take photos, but guests cannot?

Our mobile photographers are dedicated to capturing special memories – always with your consent. They are also trained to ensure that no one is unintentionally caught in the background. After the event, all photos are carefully reviewed, and if someone appears in the background without their consent, they will be blurred or removed before the photos are shared.

When guests take selfies or personal photos, it's easy for others to accidentally appear in the background, and we want to avoid that for the comfort and safety of all our guests.

YOUR KINKY OUTFIT

Is there a dress code?

Yes, we are happy if you wear your irresistible kinky outfit.
Please make sure that your private parts and buttocks are fully and opaquely covered outside the cruising area.
Plugs-tails are not allowed outside the cruising area for safety reasons (show-tails are okay).

  • For all military, police, and SWAT kinksters:
    Wearing protected uniforms, insignia, and official badges is not allowed at our event. Also, walkie-talkies, weapons and weapon replicas or similar items are not permitted.

Are there changing facilities?

Yes, there is a large communal changing area available next to the cloakroom.

Is there a cloakroom/luggage storage?

Yes, we offer a free indoor cloakroom/luggage storage service. If you want to leave multiple items together (like bags, jackets, shoes, or other things), you will get a large bag from us for combined storage. Your cloakroom number matches the number on your entry wristband.

Please note: only check-in is possible until 9 PM, no check-out!

Why can't I wear oiled latex, rubber, or leather in the ball pit?

To avoid damage to the balls and other clothing, oiled latex, rubber, and leather clothing are not allowed in the ball pit. Thank you for your understanding!

PROHIBITED ITEMS AND ACTIONS

Clothing

  • Wearing protected and forbidden uniforms, insignia, and official badges is not allowed.
  • Outside the cruising area, your genitals and buttocks must be fully and opaquely covered.
  • For safety reasons, plug-tails are not allowed outside the cruising area (show-tails are okay).

Items/Devices

  • Carrying liquids of any kind (e.g., beverages, refill liquids for e-cigarettes, etc.), food and snacks, glass containers, bottles (including plastic and metal), aerosol cans (including deodorant-spay and perfume), drugs or similar substances, radios, corrosive and easily flammable materials, as well as fireworks/flares or cannabis is not allowed.
    Weapons of any kind and their imitations, as well as protected and prohibited uniforms and insignia, are also prohibited.
  • Walkie-talkies are only for the staff of the MS Connexion Complex / Jails / PUPPYPARK.
  • Phones, smartphones, and cameras are not allowed on the entire premises of the MS Connexion Complex, including the outdoor area.

The MS Connexion Complex / Jails reserves the right to report violations according to §201a StGB and to confiscate image carriers and recording devices or other technical means used according to §74a StGB.

Smoking

  • Smoking is not allowed indoors, including e-cigarettes and vapes.
  • Cannabis use is not permitted on the entire premises of the MS Connexion Complex, including the outdoor area.

Food and Drink

  • Bringing your own food/snacks and drinks is not allowed.

Behavior

  • PUPPYPARK party has a zero-tolerance policy for bullying and shaming of any kind (body, age, gender, sexual orientation, gear, kink, etc.). Immediate expulsion and a ban are the consequences.

Sexual Activities

  • Sex and sexual activities are only allowed in the cruising area.

PAYMENT OPTIONS

For the party, we rent the premises of the MS Connexion Complex. The Z.O.G. Betriebsgruppe GmbH (MS Connexion Complex / Jails) handles drink sales, and FutterBox handles food services.

Tickets

Online, you can pay for your ticket with PayPal, PayPal Express, Apple Pay, credit card (Visa, MasterCard/EuroCard), and "Sofortüberweisung".

At the box office, you can pay with cash, PayPal, credit card, or Girocard/debit card.

Food

At the FutterBox, you can pay with cash, PayPal, credit card, or Girocard/debit card.

Note: The food menu, prices, and billing are exclusively handled by FutterBox and Pup Spike & Pup Ben.

Drinks

At the bars, you can get alcoholic and non-alcoholic drinks with your beverage card. You pay for this when you leave the premises at the box box office. There, you can pay with cash, PayPal, credit card, or Girocard/debit card.


Note: The drink service and billing are exclusively managed by Z.O.G. Betriebsgruppe GmbH (MS Connexion Complex / Jails). Prices and payment methods are set and handled directly by Z.O.G. Betriebsgruppe GmbH.

OTHER DETAILS

Leaving the Premises

When you want to leave the premises, you must hand in and pay for your consumption card at the box office. This also applies if you only want to leave the premises briefly.

Re-entry is possible at any time with your wristband. However, please note that you may have to queue again at the box office. Upon re-entry, you will receive your consumption card back or be given a new one.

Lost & Found

If you lose or find something, please contact the cloakroom. We collect all lost items during the event.

Reporting Damage

Accidents happen. Please be fair and report any damage you cause. Unreported damage can pose a risk to other guests (e.g., broken glass, sharp objects). Major unreported damage can result in financial losses for the party, which could lead to less equipment.

Don't worry: a ball from the ball pit or a toy in the headspace area can easily break during play. These are everyday items, so it's not a big deal. Just let us know so we can keep track of everything.

What Are the Consequences of a Rule Violation?

Our Watchdogs ensure that the rules are followed. Violations can result in a friendly warning, but also in exclusion or, in rare cases, a ban.

We want you and everyone else to feel comfortable at the party. Therefore, we act decisively if someone does not follow the rules.

Clean and ready: Our ball pit is waiting for you!

With over 50,000 colorful balls, our XXL ball pit offers pure playtime fun!

To ensure you can fully enjoy the ball pit, each individual ball is thoroughly washed, disinfected, and dried after every party. The entire pit is also carefully cleaned. Damaged or heavily worn balls are sorted out and replaced during the cleaning process to ensure safety in the ball pit. This way, we make sure your experience is not only fun but also safe!

To keep the balls clean and fresh, we kindly ask you to avoid wearing oil-treated latex, rubber, or leather clothing in the ball pit. This not only protects the balls but also prevents damage to other people's clothing.

SOCIAL MEDIA / CONTACT

Instagram

Do you want to stay updated on the latest news about the PUPPYPARK Party? Just follow us on Instagram at @puppypark_party! There, we regularly share updates, pictures, and all important information about the party. If you have any questions or would like to reach out, feel free to send us a message – we’ll get back to you as soon as possible.

Telegram Information Channel

Want to make sure you don’t miss any important information? Join our Telegram Info Channel! You’ll receive updates about events, ticket sales, and more.
Join the channel herey to stay informed!

Telegram Chat Group

In our Telegram Chat Group, you can connect with other participants, ask questions, arrange rides, or find accommodation through the "Körbchenbörse" (bed exchange). It’s the perfect place to get in touch with others before the party.
Join the chat group here and get to know the community!

Can I contact you directly?

Yes, of course! If you have urgent questions or concerns, you can reach us directly through the following channels:

  • Instagram: Send us a message at @puppypark_party.
  • Telegram: You can also contact us directly via @PUPPYPARK_Orga.
  • Website: Alternatively, you can use our contact form on the homepage.
  • We’re here for you and will do our best to respond quickly!

REDAXO 5 rocks!